ⓘ Independent guide · not a government agency · we never charge fees

SafeLink Wireless Replacement Phone: Lost, Broken or Stolen

Last verified: · by Arif

Lost, broken or stolen SafeLink Wireless phone? Call 1-800-723-3546 to request a replacement. The fees we verified, with dates:

Fees and hidden costs

FeeAmountNotesVerified
Replacement phone$0.00verify current policy2026-08-29

Before you call SafeLink Wireless

Have the enrollment ID or the phone number on the account, know whether the device was lost or stolen versus defective (defective units are usually replaced cheaper or free inside the warranty window), and confirm the mailing address in your account first. Replacements ship to the address on file and do not forward.

Your benefit outlives the handset

Losing the device never cancels your Lifeline enrollment. If the replacement quote does not make sense, put a replacement SIM in any unlocked phone you can borrow or buy used, or move the benefit to another carrier in your state. Keep using the number every 30 days meanwhile so the account stays active.

More on SafeLink Wireless: the full record with every question we answer, or compare it with the other carriers in your state guide.

Gov-Grants.org is an independent guide, not a carrier and not a government agency. We never charge fees, and every fact above links to its source with the date we checked it. Program details change; confirm on the official site before applying.