enTouch Wireless Free Phones: Devices You Actually Get
Last verified: · by Arif
enTouch Wireless ships a free device with $0 monthly Lifeline service. Exact models rotate with inventory, so we date every claim below.
What to expect from the device
Lifeline devices are entry-level or refurbished smartphones. You get a clean, tested unit that handles calls, texts, apps and video, not a flagship. The exact model shown at enTouch Wireless's device-selection step is what's in stock for your ZIP that week, which is why no honest site publishes a fixed "you will receive X" list. If the current offer doesn't suit you, the BYOD option (free SIM in your own unlocked phone) skips the inventory lottery entirely and usually activates faster.
Phones compatible with enTouch Wireless: BYOD, SIM and eSIM
Any unlocked phone that supports the AT&T and T-Mobile 4G LTE bands works with enTouch Wireless. That is all "compatible" means here, nothing brand-specific. During enrollment the BYOD path checks your IMEI (dial *#06# to see it) and, if it passes, enTouch Wireless sends a free physical SIM card or activates an eSIM on supported handsets. eSIM is the fastest route when your phone allows it. If data works but MMS or hotspot doesn't after activation, the usual culprit is APN settings: use the values on enTouch Wireless's official support pages rather than a forum post, then restart the phone.
Upgrades and where to buy enTouch Wireless phones
There is no separate enTouch Wireless phone store: the free device is assigned at the device-selection step of enrollment, and any paid upgrade offer appears in My Account after you're active. That official flow is the only place to "buy" a enTouch Wireless device. Third-party sites selling "enTouch Wireless phones" are selling used hardware, not the benefit. If you want a better device than the current free offer, the cheaper path is usually buying any used unlocked AT&T and T-Mobile 4G LTE-compatible phone and moving your SIM into it.
Does enTouch Wireless give a free iPhone?
No. enTouch Wireless does not ship iPhones under Lifeline, and you get a free Android smartphone instead. See our free government iPhone guide for the providers that do.
Fees and hidden costs
| Fee | Amount | Notes | Verified |
|---|---|---|---|
| Activation, California LifeLine | $39.00 | Published in their terms of service; no activation fee is published for any other state | 2026-09-18 |
| Paid upgrade to unlimited talk and text | $25.00 | Optional monthly tier on top of the free benefit. Tribal households reach unlimited free, so this tier is for everyone else. $26 buys 5GB and $30 buys 6GB | 2026-09-18 |
Common questions
Does enTouch Wireless give a free phone?
Only if you enroll as a new Tribal Lifeline or California LifeLine customer. Their own FAQ carries that limit in the asterisk. In Texas, non-Tribal Oklahoma and West Virginia their state pages say plainly that you receive a free SIM card and no phone. So for most applicants this is a bring-your-own-phone carrier, and you need an unlocked handset before you apply.
Is enTouch Wireless the same as Boomerang Wireless?
Yes. Their terms of service and privacy policy both name the entity as Boomerang Wireless, LLC doing business as enTouch Wireless. Federal Lifeline data carries listings under both names for the same company, which is why you may see the two used interchangeably.
What states does enTouch Wireless serve?
Federal Lifeline data shows this carrier active in 14: Arizona, Colorado, Florida, Georgia, Hawaii, Indiana, Kansas, Massachusetts, Mississippi, North Dakota, Oklahoma, Texas, Washington and West Virginia. Their own site claims 37 states plus Puerto Rico on one page and 33 in its FAQ, so treat the bigger number as marketing and check your ZIP in the application.
What is the enTouch Wireless plan?
Non-Tribal customers get 300 minutes, 300 texts and 4.5GB a month at $0. Tribal customers get unlimited talk and text with the same 4.5GB, plus the free phone. California runs its own ladder up to 8GB for Tribal households, and Kentucky is an outlier with unlimited talk and text but only 1GB. Paid tiers start at $1 and reach $30 for 6GB.
What is the enTouch Wireless customer service number?
1-866-488-8719, or dial 611 from an enTouch phone. Hours are Monday to Friday, 10am to 10pm Central. There is no weekend support and no online application status checker, so a stuck application means calling during the week. Support is offered in English and Spanish.
Does enTouch Wireless have stores?
Yes, and that is genuinely unusual here. They publish a store locator and invite people to walk in to apply or get support. Most Lifeline carriers are mail-order only. We could not verify how many stores there are or where, because the locator loads its results dynamically, so check it for your area rather than assuming there is one nearby.
Gov-Grants.org is an independent guide, not a carrier and not a government agency. We never charge fees, and every fact above links to its source with the date we checked it. Program details change; confirm on the official site before applying.